Monday, April 13, 2020

AirAsia Cannot Refund Flight Tickets

AirAsia Cannot Refund Flight Tickets

YES! AirAsia has confirmed that they cannot afford to refund (in cash) your flight ticket(s) at least not for everyone. It is not surprising at all as almost everyone is being affected by the Covid-19 virus spread whether directly or indirectly. AirAsia's founder Tony Fernandes revealed in his Instagram that the airline is currently facing an unprecedented situation whereby they are barely making any profit at all with the pandemic lockdown.


AirAsia Cannot Refund Flight Tickets
Bracing the Covid-10 Pandemic

Pay cuts will be imposed between 15% and 75% depending on staff seniority. Then again the good news is that AirAsia is only one of the few Airlines in the world that has been able to retain all of its employees during this testing time. Having said so, Tony Fernandes who is the Chief Executive Officer of AirAsia Group is hoping that customers who have previously purchased air tickets from the airlines will accept replacement flights instead of monetary refunds.

AirAsia Cannot Refund Flight Tickets
 96% fleet is grounded currently

AirAsia Cannot Refund Flight Tickets
Zero income for AirAsia at the moment

With a staggering 96% of AirAsia's fleet being grounded it makes perfect sense to note that AirAsia is not making any money at all. With extended Movement Control Order, things will get even worse. That is why the company is urging customers to opt for credit instead of cash for their cancelled flights. Thank goodness more than 80% of the more sensible customers have accepted the company's credit offer. Guess everyone is trying their part to help each other.





Let's pray for AirAsia do bounce back as soon as possible. After all the company has made a lot of people dream come true-Now Everyone Can Fly! I do hope that everyone can emerge from this terrible ordeal of ours stronger. Hopefully we Malaysians will adhere to the rules and guidelines provided to ensure that we can contain this pandemic. Stay rational, patient and have more empathy for each other so that we can brace this invisible enemy-Covid-19! Last but not least stay safe at home during this lockdown. STAY Home & SAVE LIVES!

AirAsia Cannot Refund Flight Tickets
Yes! Hope to see AirAsia fly again ASAP!

Images credit: Shutterstock

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