Wednesday, April 1, 2009

Malaysia's Streamyx Is A Sucking Succubus!

You can say by the title itself I'm one darn pissed off Streamyx user! It's been more than a year since I got connected through TM Net's Streamyx to the rest of the world. Yeah! Most Malaysians know that TM Net has been criticised locally on a range of issues. Maybe they didn't bother about it anymore. I have subscribed to Streamyx's 512Kbps package and I have to say that it doesn't deserve to be called braodband at all! It should be damn expensive narrow-band!

Streamyx is like a succubus!

Yeah! Streamyx is one Sucking Succubus! (A Succubus is a demon who takes the form of a highly attractive woman to seduce men, in dreams to have sexual intercourse, according to the medieval European legend.) The only thing Streamyx seems to care is to suck all the money from the customers without attentively listen to their customers' needs! Yeah! Streamyx is just like the succubus, seducing you with their attractive "appearance" and later sucks everything away from you!

Streamyx is good with gimmicks!

For the past few months, surfing the net through Streamyx is an excruciating experience. I'm not a heavy down-loader of movies or songs, hence I'm really baffled as to how slow the connection is even though my demands are of fundamental activities such as surfing, blogging etc. I actually have to wait a few minutes to access my emails. I have tried to contact the Streamyx customer service and it's impossible to get through! It's as if no one is there to attend to this obvious flaw.


All this while Streamyx subscribers have time and again complained about the insanely slow speeds and the lack of reliability of connections provided. However Steamyx’s terms states, like the other ISPs around the world, that "the service they provide is based on a best effort basis", meaning that connections are not guaranteed to perform at their advertised theoretical speeds. Heck! Then they shouldn't make that claims. Streamyx's also claims that the lower than advertised performance could be due to ageing copper lines, insufficient bandwidth, high contention ratios! But I believe it's a simple apathy due to a lack of competition.

A pathetic sight!

As mentioned earlier, I am a subscriber or Streamyx's 512 Kbps package. And the MAXIMUM download speed I could get is 51Kbps, a mere 10% of the ADVERTISED SPEED! Doesn't that sounds like the dinosaur's dial-up connection's speed to you? I'm utterly disappointed, perplexed and annoyed! It's like Streamyx is cheating on us.


In comparison, our neighbour Singapore has become the world's most wired nation with an unbelievable household broadband penetration of 99.9%. It is obvious the level of competitiveness happening in the broadband market in Singapore. Of course a few naysayers will attribute the high penetration rate to Singapore's tiny size, BUT really I believe it all boils down to their political will and clinical execution that has brought Singapore to that level.

I didn't make this banner! It wasn't me!

How about us, Malaysia? A disgraceful, shambolic, loathsome 21% of broadband penetration! And we want to be a developed country by year 2020? God help us.

Other countries with impressive household broadband penetration are South Korea (93%), Hong Kong (83.8%) and Taiwan (76.8%). Here's something noteworthy for us to ponder: back in 1996 when our Multimedia Super Corridor was first conceptualised, Malaysia was at par with South Korea and Taiwan in terms of broadband penetration rates. But today, we are miles behind of them. What went wrong? Easy, TM Net has been pampered and overly-protected by the government hence effectively inhibit any healthy competition.


And do you guys know that the broadband rates that we Malaysians are paying are amongst the highest in the world? Yeah! Do you think Streamyx really can't scale down the price to encourage penetration? NO! I don't think so. All in all, IMHO Streamyx just isn't ready to cut its lucrative profits obtained from victimizing all of us-the once gullible Malaysians! But not anymore! Enough said, I'd better control my anger before something bad happened.

P.S.: Hopefully P1Wimax and DiGi could land in Malacca as soon as possible! I can the "sight" of the Streamyx anymore! Arrgghhh.. :(

27 comments:

JL said...

FC?

JL said...

Ahhh! First comment xD

It's strange though, but a wireless BB like P1 (meaning totally no wire, just communication wave) can be so much faster than wired BB. Perhaps you can try switching to 1MB? You only have to pay like RM 10 more. It's better than nothing for now.

Chris said...

why arent our ministers saying our broadband is one of the most expensive in the world? coz some of em got interest in these companies..

Bengbeng said...

recently i have been having some problems with it too. so i cant reply comments or surf or visit other blogs as often as i wish :(

xtine said...

Is it because the line in your area are fully utilized? As you know, it is a shared network. Me here at quite rural place, so far no connection issue. But I do agree with you that they are sucks.

Gowhere Dowhat said...

I cannot agree more....Streamyx is lousy but no other better choice...how?

Mrcoolku said...

Ya, there hardly other choice beside streamyx. WiMax is only limited to kl only right? So if there are any choice, i can believe they won't monopoly the thing. sad...

foongpc said...

I've blogged about how slow and expensive Streamyx is last year. Still no change this year, and I don't think there'll be any improvement in the foreseeable future.

While the rest of the world continue to get better and cheaper internet connection, we'll continue to suffer. So ashamed of TMNet. Their service is one of the most horrible you can find in the world!

I hope the Govt will stop protecting them and stop giving them the monopoly.

Tekkaus said...

JL-->Yeah! You are the 1st commenter! Ha =)I might consider switching to 1Mb but I don't wanna be tied down if the service sucks. =/

Tekkaus said...

Chris-->You are so right! No! They will never admit it. =/ What to do.

Tekkaus said...

Bengbeng-->No wonder! This is happening to you too over there? Gosh!

Tekkaus said...

xtine-->You are in rural areas? Good for you. Yes, it's about the saturation I believe. But Streamyx on their part should address this problem by upgrading their facility.

Tekkaus said...

Gowhere dowhat-->Yes, they are so damm lousy and currently wimax and other broadband is out of reach. But fret not, I believe we can ditch Streamyx very soon! =)

Tekkaus said...

Mrcoolku-->THey have been monopolising the for quite awhile. Wimax is available in Johor and I heard soon in Malacca. Hopefully it is true. =) Perhaps it will reach your place too one day.

Tekkaus said...

Foongpc-->You are using Streamyx too? Cannot agree more. Their service is the worst I have ever encountered before. =/

Tian Chad @ 永遇乐 said...

I am also waiting for better broadbands to come arrive Melaka =.="

Tekkaus said...

Tian Chad-->I'm sure it's on its way here! =) Anyway thanks for dropping by. :D

khengsiong said...

If WiMax is available in my hometown (Perak) I will sign up.

But I think it will be next year...

Tekkaus said...

KhengSiong-->Yeah! Me too. I heard recently Wimax has arrived in Tampin which is relatively near to my town. Where is your town? =)

Angela said...

I really like your article, it does not contain too much useless rant and have lots of evidence and pics to backup. You also bolded and reded the main points. Great job, it is a really good read.

Tekkaus said...

Angela-->Thanks for the compliment. Wow =) It's an honour. :D

HappySurfer said...

It must be really bad at where you are.

Tekkaus said...

HappySurfer-->Really! Really bad o! =(

- i.r.v.i.n.e - said...

a sucky line killssssss. adds the stress haha

Tekkaus said...

irvine-->You know what? You are correct. Sometimes this really gets on our nerves huh! =/

Anonymous said...

Gosh! It's THAT bad? Thank goodness I didn't switch to streamyx!!! Was thinking of doing that because of the attractive package...when my current connection was having problems a few weeks ago...

Tekkaus said...

Suituapui-->Yes! It is this bad! Ouh...you are not using Streamyx? Then you are on what? :)

You May Also Like